This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.romesnowboards.com (the “Site”). 

PERSONAL INFORMATION WE COLLECT 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, "Snippets" and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Shopify payments, Ideal, Klarna Payments, Sofort Payments, EPS, Payments, PayPal, Stripe, Apple Pay, Amazon Pay, Google Pay, Shopify Pay ), email address, and phone number. We refer to this information as “Order Information”.

We also use order information to determine customers & provide customers with relevant marketing information if they agreed to be informed. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

• Communicate with you; 
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

GOOGLE ADSENSE
Personal Data: Cookies; Usage Data 

ANALYTICS
Google Analytics, Google Ads conversion tracking, Google Search Console, Google data studio, LinkedIn conversion tracking, Facebook Ads conversion tracking (Facebook pixel) and Twitter Ads conversion tracking, Domo, Hotjar, Klaviyo web tracking, Shopify analytics
Personal Data: Cookies; Usage Data

CONTACTING THE USER AND CONTACT FORM
Personal Data: address; city; company name; country; email address; first name; last name; phone number; profession; province; state; various types of Data; ZIP/Postal code

MAILING LIST OR NEWSLETTER THROUGH
We use Klaviyo as our mailing provider.
Personal Data: address; city; Cookies; country; email address; first name; last name; phone number; province; state; Usage Data; ZIP/Postal code; preferences; website data

PHONE CONTACT 
Personal Data: phone number

 

1. SMS Notifications: We may use SMS notifications to provide you with important updates, order confirmations, shipping information, and promotional offers related to Bataleon Snowboards. These notifications will be sent to the mobile number you provided during the opt-in process.
2. SMS Opt-In: To receive SMS notifications, you must provide express consent by opting-in to our SMS services. By opting-in, you authorize Bataleon Snowboards to send SMS messages to the mobile number you provided. Standard messaging and data rates may apply.
3. Data Collection: When you opt-in to our SMS services, we collect and store certain information, including your mobile number, the content of the SMS messages sent to you, and other relevant data necessary to provide the SMS services effectively.
4. Data Usage: The information collected through our SMS services will be used solely for the purpose of delivering SMS notifications to you. We will not use your mobile number or SMS data for any other marketing or promotional purposes without obtaining additional consent from you.
5. Data Security: We take the security of your personal information seriously. We implement reasonable security measures to protect the confidentiality and integrity of the data transmitted through our SMS services. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention: We retain your SMS data for as long as necessary to fulfill the purposes outlined in this SMS Privacy Policy, unless a longer retention period is required or permitted by law.
7. Third-Party Service Providers: We may engage third-party service providers to assist us in delivering SMS notifications to you. These providers are contractually obligated to protect your personal information and are prohibited from using your data for any other purposes.
8. Opt-Out: You can opt-out of receiving SMS notifications at any time by replying with “STOP” to the SMS message or by contacting us directly. After opting out, you will no longer receive SMS notifications from Bataleon Snowboards. However, please note that you may still receive non-SMS communications from us if you have consented to other forms of communication.
9. Changes to SMS Privacy Policy: We reserve the right to update or modify this SMS Privacy Policy at any time. Any changes will be reflected on our website, and we encourage you to review this policy periodically for any updates.

 

YOUTUBE VIDEO WIDGET WITHOUT COOKIES
Personal Data: Usage Data

HOSTING AND BACKEND INFRASTRUCTURE
Shopify Web Services (AWS)
Personal Data: various types of Data as specified in the privacy policy of the service

INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS
Facebook Like button and social widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgetsPersonal Data: Cookies; Usage Data

INTERACTION WITH LIVE CHAT PLATFORMS
Reamaze. Personal Data: Cookies; Data communicated while using the service; Usage Data; various types of Data as specified in the privacy policy of the service

REMARKETING AND BEHAVIOURAL TARGETING
Google Ads Remarketing, Remarketing with Google Analytics, Facebook Remarketing, Twitter Remarketing and LinkedIn Website Retargeting Personal Data: Cookies; Usage Data

GOOGLE TAG MANAGER
Personal Data: Usage Data

USER DATABASE MANAGEMENT
Personal Data: various types of Data as specified in the privacy policy of the service

OUR ADVERTISING PARTNERS
Some of our advertising partners may use cookies and web beacons on our site. While each of these advertising partners has their own Privacy Policy for their site, an updated and hyperlinked resource is maintained here: Our advertising partners include:

• Google -- Google Privacy Policy
• Facebook -- Facebook Privacy Policy.

These third-party ad servers or ad networks use technology in their respective advertisements and links that appear on Showplace websites and which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site's third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site. Showplace websites do not have access to or control over these cookies that are used by third-party advertisers.

 

THIRD-PARTY PRIVACY POLICIES

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. The Showplace websites privacy policy does not apply to, and we cannot control the activities of, such other advertisers or websites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers' respective websites. What Are Cookies?

SHARING YOUR PERSONAL INFORMATION 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here:https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt-out of targeted advertising by using the links below: 

• Facebook: https://www.facebook.com/settings/?tab=ads 
• Google: https://www.google.com/settings/ads/anonymous 
• Bing: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads 
• Klaviyo e-mail op-out  (for SMS and EMail Marketing): http://manage.kmail-lists.com/subscriptions/unsubscribe?cy=UCwdbM

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS 
The Site is not intended for individuals under the age of 18.

 

CONTACT US 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@lowpressurestudio.com or webshop@romesnowboards.com or by post using the details provided below: 


ROME SNOWBOARDS 
Low Pressure Studio. B.V.
Johan van Hasseltweg 8b, 1022WV
Amsterdam, Netherlands